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Coaching

When you take advantage of our coaching resources, you can expect a consistent, outcome-based approach. One of the keys to the coaching process is that the results can be directly measured in the scorecard of KPI’s that your repair center is measured against by insurers and others.

Our coaches have access to Axalta's educational series to provide you with the necessary educational information and use a customer toolkit for consistency.

Benefits

  • All coaches are certified in the DMAIC consulting process and apply the method and use a consensus-building model to aid in implementation and enhance results.
  • Coaching packages are designed to be outcome-based to help you get the desired process improvement upon completion.
  • Clearly defining the problem, measurements required and suggested improvements and then connecting those suggestions to analysis of real data can help to improve accuracy and buy-in by affected parties.
  • The control plan is designed to keep your repair center on track during implementation and sustain the process beyond implementation.