Privacy Statement

Axalta Group


Privacy Notice

Axalta Group is committed to protect your personal data and wants to ensure that you feel secure when you visit our websites or interact with us. This Privacy Policy details how we collect, process and use personal data in compliance with applicable data protection law when you visit our websites. It also details how we collect, process and use personal data when you use any of our smartphone apps. 

Unless detailed otherwise in this Privacy Policy, the term “Axalta” or “we” refers to the Axalta Group company named in the footer section of this website, and this Axalta Group company is also the data controller, i.e. the legal entity responsible for compliance with applicable data protection law.

Any reference to “Axalta Group” in this Privacy Policy refers to companies affiliated with Axalta Coating Systems, LLC, based in Philadephia / USA (“Axalta LLC”), and we will specify if and to which extent Axalta LLC or other Axalta Group companies are involved in the processing and use of your personal data.

1. What Are Personal Data?

Personal data is any information relating to an identified or identifiable natural person. Information wich cannot be connected with your true identity are in most cases not considered as “personal data”, e.g. the number of users visiting our website or similar aggregated information.

2. Which Information Is Collected from Website Visitors?

You are welcome to visit our website at any time, without needing to provide us with your personal data.

Standard Log Information

When someone visits this website, our web servers store by default standard log information (such as the IP adress assigned to the computer or other device used for accessing this website, the date and duration of the visit, information on the browser or operating system as well as information on the website from which a user visits and the parts of this website visited). We collect this information in a way which does not identify anyone. We do not make attempts to find out the identities of visitors to our website, and we will not associate the aforementioned data with personal data that we collected from other sources.

Webtracking / Analysis

We use a web tracking and web analysis software in order to determine the frequency of use and the number of people visiting our website. In this context, we do not collect any personal data which could reveal your identity to us. Only the IP address which you use when visiting our website will be processed. These data will be used group-wide only in aggregated form for statistical purposes and further development of our websites.

Our web tracking and analysis software is operated by a third party provider, Webtrends, Inc., based in Portland, USA, on the basis of an agreement with Axalta, LLC for all Axalta Group companies.

You may choose to object the collection and use of the aforementioned information for statistical purposes and further development of our websites at any time by either

·         deactive the “track users” setting in your browser or

·         by using the opt-out mechanism provided by Webtrends, Inc. here

Social Bookmarking

This website contains “Addthis” plugins that enable you to share certain website content via a selection of social networks or other websites. Addthis uses Cookies (see below) and collects certain information (e.g., the time of your use of the Addthis plugin or the language settings in your browser) that are processed by AddThis, LLC in the USA. More detailed information regarding the collection, processing and use of data and information by AddThis, LLC can be found at Axalta does not collect, process or use this information.

You may choose to object the collection and use of the aforementioned information by AddThis, LLC by using the opt-out mechanism provided here.

Other Personal Data

Other personal data such as your name, your address, telephone number or e-mail address is not collected unless you actively provide us with such data, e.g. in connection with a survey, the processing of an inquiry by you, your registration at our website or in connection with an order (see below).

3. Which Information Is Collected In Connection With A Registration?

We may provide you with options to register on this website, in particular to create a customer account. For this purpose, you are asked to provide certain personal and/or company data in the website registration form. Any mandatory information in the registration form are highlighted / indicated, and we will not be able to process your registration request without such mandatory information.

We may request that you re-enter the data you inserted during the registration process (in particular for the purpose of your identification, e.g. user name and password) and collect further personal data if you use certain services on our website, place an order or interact with us.

Group Wide Registration / Single Sign-On Tool

Axalta Group has implemented a group-wide tool to manage registered users on all Axalta Group websites and to provide an option to log in on different Axalta Group websites using a single set of log-in details (“Single Sign-On”).

Our access management software is operated by a third party provider, Forgerock, Inc., based in San Francisco, USA, on the basis of an agreement with Axalta, LLC for all Axalta Group companies.

If you register with an Axalta Group website, your personal data provided in the registration form are processed by the responsible administrator for the respective website in the access management software.

Axalta Group Customer Relationship Management

In order to manage customer accounts on a group-wide basis, we store your personal / company data provided in connection with your registration on an Axalta Group Website in Axalta Group’s customer relationship management (CRM) system.

Our CRM system is operated by a third party provider,, based in San Francisco, USA, on the basis of an agreement with Axalta, LLC for all Axalta Group companies.

4. Use of Cookies

We use the following "cookies" on our websites in connection with some of the functionalities described above. "Cookies" are small files which enable us to store individual information related to your computer or other device used to access our website. Cookies help us, e.g., to determine the frequency of use and the number of people visiting our website and to create our services as comfortable and efficient as possible for you.




Analytics cookies,

Axalta analytics system uses cookies to gather information regarding visitor activity on the websites and other Axalta online services. The data gathered is sent to Webtrends, our analytics partner, for analysis and reporting. Axalta uses this information to help improve the services it provides to its users. Data is only used in aggregated form. Further details can be found in Webtrends' cookie policy.


Performance cookies,,,

These cookies allow Axalta to remember choices you make such as your language or the region you are in and provide enhanced, more personal features. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Functionality cookies

This cookie is necessary to facilitate basic site functionality, such as remembering log-in state and allows you to be automatically signed in to an Axalta service which you have previously registered for.

Analytics cookies

The cookie is used to aggregate data to offer reporting to websites that use AddThis. Addthis provide analytics to help Axalta better understand their visitors. For example, Addthis use a randomly generated ID assigned to each web browser to tell a website publisher how many people are sharing content. They also use aggregate browsing data to tell a website publisher whether the people most likely to share their content with their friends, for example, are sports fans.

The content of a cookie is limited to an identification number. Name, IP-address or other information regarding your true identity are only collected to the extent necessary for the operation of the functionality cookies (i.e. in connection with the log-in function).

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

5. Which Information Is Collected In Connection With Online Orders?

Axalta may provide options to order products online, e.g. via an online shop that is part of or linked to this website, and we may limit such options to registered users. We will inform you on any registration requirements for online orders on the respective part of this website. In connection with online orders, we may ask you for additional personal / company information (e.g. delivery and payment information). We will inform you if any of this information is mandatory to process your inline order.

Please note that also your order information is stored in Axalta Group’s CRM system.

6. Which Other Information Is Collected On This Website?

We may ask you for additional data or information if you wish to interact with us via this website (e.g. if you take part in a survey or provide inquiries or feedback to us). We will use such data or information without your consent only to the extent necessary for the specific interaction with you.

7. How Are Personal Data Processed And Used?

We use the personal data provided by or collected from you to the extent permitted by applicable law or on the basis of your consent. We will, in particular, ask for your consent before we use your personal data for (direct) marketing purposes.

In many cases, we will not disclose your personal data to third parties. Transfer of personal data may, however, be necessary for providing certain services under an agreement between you and Axalta (e.g. delivery of ordered products via a logistics provider or processing of payments via a service provider). Moreover, we may be obliged to disclose data and information to third parties (e.g. government agencies) on the basis of mandatory obligations under applicable law or on the basis of administrative/courts orders.

In addition, we may use third party service providers for certain tasks or services, and such third party service providers may also process and use your personal data on the basis of our instructions. We enter into appropriate contractual arrangements with our service providers according to applicable data protection law and ensure that necessary safeguards are in place if and to the extent personal data are processed outside the European Union or the European Economic Area.

8. Data Security

Axalta takes the necessary technical and organizational security measures to protect your personal data from loss, unauthorized access or other abuse. We store your data in a secure environment, which is not accessible by the public.

9. Information, Correction, Deletion and Blocking

You are entitled to ask for information on your personal data that we have stored and the correction of incorrect data from us at any time.

We will delete or block your personal data without any action on your part in compliance with applicable data protection law.

10. Update, Questions and Contact

Axalta is regularly reviewing its privacy notice and may update it from time to time. This privacy notice was last updated on 31 Jan 2017.

If you have any questions about this Privacy Notice or about the collection, processing or use of your personal data, you may contact us at any time (contact details are contained in the footer section of the website. We will assist you also in case of any requests for information, suggestions and complaints.